Health and Welfare Summary Plan Description
2.4 Plan Office Responsibilities.
The Board has hired EISB to carry out the day-to-day tasks of administering the Plan. EISB may be contacted at:
EISB
720 Market Street, Suite 700
San Francisco, California 94102-2509
Tel: (415) 263-3670
The Board has granted EISB and Blue Shield limited discretionary authority to decide your initial claim for benefits (but not any subsequent appeal) with respect to eligibility and PPO claims under the claim and appeal procedures of Appendix C. In all other cases, EISB applies the plain terms of the document and does not exercise discretion.